Monday, August 26, 2013

Be Flexible When Traveling

When traveling, itineraries can change and flights cancel. As agents we have felt the disappointment from clients and unfortunately from personal experience. We have been notified of client's cruises and flights cancelling. Our job is to help you find alternatives if possible. Sadly, we are at the mercy of these companies. Believe us that we feel your pain. Mother nature doesn't always cooperate such as closing airports or changing the course of cruise ships. When a cancelled flight prevented us from reaching our cruise in time, we created a new plan to make the best of the situation. It was a year later before we cruised again. The bonus was taking a longer cruise with more people.

Mechanical issues on the cruise ships have been escalating. We had an agent with her sailing cancelled a few weeks prior to travel dates. There was a client with an entire group of people celebrating a special event. Their sailing cancelled only 2 days before travel. It affects everyone so please understand when it happens to you....you are not the only one. If a ship cancels a sailing, there are thousands of others in the same situation. When an airport closes, we are talking thousands of people being stranded from home or unable to reach their destination.

It comes down to being flexible and realizing things happen our of our control. Make the best of your vacation and understand that problems can arise. Allow more time for TSA if warnings are issued or airports are experiencing long delays. Business travelers know this more than anyone. We are glad to answer questions or assist when travel plans don't go as expected.

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