1. Have a backup plan. Things can happen between weather and mechanical issues. Plan ahead and have reference numbers and flight options handy. If there is a delay or cancellation, grab your cell phone and start calling. Everyone will naturally head to the airline counter. By the time you get up in line, it will probably be too late. If you booked with a travel agent, try to contact them first. They may already be on top of rebooking your flight.
2. Select seats toward the back or middle of the plane. You will be boarded earlier than the front of the plane with the exception of first class/business seats. Overhead bin space goes quickly. Have luggage tags on your carryon just in case they have to check it.
3. Arrive at the airport early. TSA checkpoints may have longer lines for security. We normally recommend two hours prior to your flight. You may want to arrive a bit earlier during the busy season. Once you check in and get through security, you can relax and enjoy a meal since food is limited and almost non-existent on many flights. Pack snacks and reading material or puzzles to keep yourself or kids occupied.
4. Ship gifts and anything ahead that you can to eliminate the amount of items going through security. Don't wrap presents as they could be opened. Keep in mind the liquid rule and avoid these items when possible. Put them in your checked bag. Reduce security time by removing your jewelry, belts, change and jackets and placing in your carryon bags. This makes screening quicker and easier to keep the lines moving.
5. Be patient. Irate customers only delay the time of resolving issues. They take time away from agents trying to reschedule flights and assist travelers in need. Consider other alternatives when possible. It may be more convenient to rent a car to continue to your destination. Check bus or train schedules if your flight is delayed or cancelled and renting a car isn't a viable means. If you will be stranded with no other options, make hotel reservations as soon as possible. They will book quickly so make a call first thing. If you purchase travel insurance, they may be able to assist with making any necessary reservations for you.
2. Select seats toward the back or middle of the plane. You will be boarded earlier than the front of the plane with the exception of first class/business seats. Overhead bin space goes quickly. Have luggage tags on your carryon just in case they have to check it.
3. Arrive at the airport early. TSA checkpoints may have longer lines for security. We normally recommend two hours prior to your flight. You may want to arrive a bit earlier during the busy season. Once you check in and get through security, you can relax and enjoy a meal since food is limited and almost non-existent on many flights. Pack snacks and reading material or puzzles to keep yourself or kids occupied.
4. Ship gifts and anything ahead that you can to eliminate the amount of items going through security. Don't wrap presents as they could be opened. Keep in mind the liquid rule and avoid these items when possible. Put them in your checked bag. Reduce security time by removing your jewelry, belts, change and jackets and placing in your carryon bags. This makes screening quicker and easier to keep the lines moving.
5. Be patient. Irate customers only delay the time of resolving issues. They take time away from agents trying to reschedule flights and assist travelers in need. Consider other alternatives when possible. It may be more convenient to rent a car to continue to your destination. Check bus or train schedules if your flight is delayed or cancelled and renting a car isn't a viable means. If you will be stranded with no other options, make hotel reservations as soon as possible. They will book quickly so make a call first thing. If you purchase travel insurance, they may be able to assist with making any necessary reservations for you.
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