This resort is located in Riviera Nayarit which is around 20 minutes northwest of Puerto Vallarta airport. Great for families and sits along a long stretch of beach. Nonstop charters from St Louis and other cities next year will make it an easy flight. Great prices for 2014! Contact one of our agents for more details! 636-625-8747
Exotic tropical island vacations, luxury and adventure travels, romantic getaways, honeymoon packages, safaris, and tours… You need a vacation and we're here to help you find the perfect trip! Classic Travel & Cruise's travel consultants will work with you to match your travel interests and your lifestyle with the vacation of your dreams!
Friday, October 11, 2013
Thursday, October 10, 2013
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19 Idiotic (But Real) Travel Complaints
Posted: 10/09/2013 5:20 pm
Read more
This article was too good to not share -
--
These are actual complaints received from dissatisfied customers by Thomas Cook Vacations (based on a Thomas Cook/ABTA survey):
1. "I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts."
2. "It's lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during 'siesta' time -- this should be banned."
3. "On my holiday to Goa in India , I was disgusted to find that almost every restaurant served curry. I don't like spicy food."
4. "We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price."
5. "The beach was too sandy. We had to clean everything when we returned to our room."
6. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow."
7. "They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax."
8. "No one told us there would be fish in the water. The children were scared."
9. "Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers."
10. "We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish."
11. "The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun."
12. "It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
13. "I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller."
14. "The brochure stated: 'No hairdressers at the resort'. We're trainee hairdressers and we think they knew and made us wait longer for service."
15. "There were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners."
16. "We had to line up outside to catch the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
19. "My fiance and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked."
Jewel Resorts - Resort Spotlight
For families or adults, there is a newer property priced well offering some great amenities to their clients. There are 3 Jewel Resorts in Jamaica, 2 for adults only and 1 for families. All offer the all-inclusive plan along with complimentary airport shuttles, Dive In Movies, Pool concierge with an assortment of snacks, water, cold face towels and more.
Jewel Runaway Bay caters to families offering 266 rooms including 62 connecting rooms, 6 restaurants, spa, and Kid's Club. The resort is located on 22 oceanfront acres on the North Coast. Room accommodations range from Premier to Butler Serviced Suites to connecting guest rooms for larger families.
Jewel Dunn's River is an adult only resort. It was formerly Sandal's Dunn's River. This property has 250 rooms, 6 restaurants, Bling! Nightclub, complimentary greens fees and putt golf course on site. Concierge and butler serviced suites are available if you want to pamper or completely indulge yourself.
The newest resort is Jewel Paradise Cove for adults ages 18 and up. This resort has 225 rooms and junior suites in a contemporary, yet casual island style. The focus is centered on an all inclusive health and fitness theme. They offer a variety of healthy cuisine options at the new onsite restaurants. Complimentary green fees are included along with Dunn's River Falls Tour and Shopping Tour with trip to Margaritaville.

Jewel Runaway Bay caters to families offering 266 rooms including 62 connecting rooms, 6 restaurants, spa, and Kid's Club. The resort is located on 22 oceanfront acres on the North Coast. Room accommodations range from Premier to Butler Serviced Suites to connecting guest rooms for larger families.
Jewel Dunn's River is an adult only resort. It was formerly Sandal's Dunn's River. This property has 250 rooms, 6 restaurants, Bling! Nightclub, complimentary greens fees and putt golf course on site. Concierge and butler serviced suites are available if you want to pamper or completely indulge yourself.
The newest resort is Jewel Paradise Cove for adults ages 18 and up. This resort has 225 rooms and junior suites in a contemporary, yet casual island style. The focus is centered on an all inclusive health and fitness theme. They offer a variety of healthy cuisine options at the new onsite restaurants. Complimentary green fees are included along with Dunn's River Falls Tour and Shopping Tour with trip to Margaritaville.
Friday, October 4, 2013
Palace Resorts - Resort Spotlight
Palace Resorts offer great amenities and fabulous accommodations for all travelers. They have small resorts from 62 rooms at Isla Mujeres Palace to the largest at 2400 rooms at Moon Palace. Resort credit is based on the number of nights but can be used for spa treatments, wedding packages, scuba diving (at Cozumel), dolphin experience (at Moon Palace) and so much more.

Moon Palace offers its clients the Swim with Dolphin experience on site, Surf Simulator, Teen clubs, updated Kid Club and so much more. Le Blanc caters to the client wanting the highest level of service and décor. They have butlers on each floor to provide extra service for their guests. Cozumel Palace has a reef right off the beach. Snorkel equipment is available at no charge. There are exchange privileges with the resorts in the Palace family. Some transportation from Noon to 4 is complimentary depending on the resort.

Wedding packages are available including. Ask your agent about the complimentary wedding offered at Palace resorts.

Moon Palace offers its clients the Swim with Dolphin experience on site, Surf Simulator, Teen clubs, updated Kid Club and so much more. Le Blanc caters to the client wanting the highest level of service and décor. They have butlers on each floor to provide extra service for their guests. Cozumel Palace has a reef right off the beach. Snorkel equipment is available at no charge. There are exchange privileges with the resorts in the Palace family. Some transportation from Noon to 4 is complimentary depending on the resort.
Wedding packages are available including. Ask your agent about the complimentary wedding offered at Palace resorts.

Thursday, October 3, 2013
10 Tips for Tight Airport Connections
Our agents are diligent about selecting flights with proper connecting times. It will vary by airport but we never recommend less than 1 hour for domestic flights or 90 minutes for international. That can cut it close depending on the airport and time of travel. Missed connections are something the airline must handle so there are tips to help reduce the chance of happening to you. Great article if you are a frequent flyer.
10 tips for tight airport connections
Patricia Magaña , SmarterTravel.com
7 a.m. EDT October 3, 2013
Choose an aisle seat near the front
If you know you're facing a tight connection and you've booked your flight in advance, reserve an aisle seat toward the front of the plane. Even if it costs a little extra, it's cheaper than missing your flight.
If you can't get the seat you want online, skip the automated ticket kiosk and instead check in at the counter, where you can explain your situation and ask to be seated near the front. The earlier you arrive at the airport (and the nicer you are when asking for help), the more likely this strategy will have a positive outcome.
Plead your case with the flight attendant
If checking in at the ticket counter doesn't get you a seat toward the front, plead your case on the plane. Flight attendants tend to be more sympathetic about missed connections and will often make a concerted effort to help you avoid one. Timing is everything, so ask once all passengers are seated and when your flight attendant isn't too busy. If seats toward the front of the plane are available, your flight attendant should be able to accommodate your request (even if this means moving you for only a few minutes at the end of the flight) so that you are one of the first to deplane.
Learn the lay of the land
Download or print a map of your connecting airport that shows all of the terminals so you know the lay of the land before you arrive. Airport maps can also often be found in the plane's seatback magazines.
Look for the airport's baggage carousels if you've checked a bag. And if this connecting airport is your first entry point on an international trip, map out customs and immigration areas as well. Review the map as your flight descends, and then confirm your next flight's gate on the flight monitor.
AIRPORT GUIDES: Tips to help navigate your connecting airport
Don't check a bag
Make your life easier by keeping to the essentials for your travel wardrobe. By only packing a carry-on, you'll skip the never-ending conveyor-belt loop (and the time it takes to get your bag if your luggage hasn't been checked all the way through to your final destination). Plus, you'll avoid potentially losing your checked bag altogether.
Sleep at the airport
On short overnight connections, don't risk missing your next flight by heading to an airport hotel. Instead, look into by-the-hour sleep pods at select airports or buy a day pass to an airport lounge. Options for safely sleeping at the airportare only as limited as your imagination.
Make every second count
Pack a protein bar or another easily portable snack so you don't have to waste time in the terminal searching for food. Similarly, squeeze into the airplane bathroom just before the plane begins its descent so that you can sprint to your next gate with an empty bladder. (Every second counts!)
Go to the front of the line
Apply to a preclearance security service such as CLEAR so you can head to the front of the security line. You have to pass the screening process, which includes supplying biometrics samples and registering in person, but you stand to save time at all security lines where the program is accepted. Security-clearance programs are available at select U.S. and international airports.
Give yourself a fighting chance
As a rule of thumb, on domestic routes, you need a minimum of 45 minutes between flights. That's because you don't have to go through security, customs, and immigration. But the 45-minute rule only applies under ideal circumstances; if your connection takes you to a notoriously troublesome airport during the winter months (we're looking at you, Chicago O'Hare), try for a flight with at least a 75-minute layover. Not even these tips can save you if you don't give yourself at least some time between flights.
International flights are a whole different animal. You'll probably have to check in at customs and immigration after your initial disembarkation, even if you're not yet in your final destination. Before booking, verify that you'll have a layover of at least two hours in order to go through the obligatory airport transactions. Give yourself even more time if you've checked a bag that needs to be rechecked post-customs.
Don't lollygag
Missing a connecting flight is easier than you think. Gate doors typically close 10 to 30 minutes prior to a flight's scheduled departure. Once closed, the airplane door won't open to board a late passenger. So, head to your gate at boarding time and not departure time. As obvious as that sounds, we've known people to miss flights because they didn't properly differentiate between the two.
Get on the phone immediately
If the flight has already taken off without you or you know you won't make it to the gate on time, get on the phone with the airline immediately. They should reschedule you on the next flight at no cost if the connection time was unreasonably brief. Ask for compensation, such as a flight voucher, if you feel you've missed your connecting flight through no fault of your own.
Puerto Vallarta
Puerto Vallarta is a favorite of many agents in the industry. The list of activities and resorts are extensive. There are 2 areas: Puerto Vallarta (airport, marina and hotel zone) and Riviera Nayarit (on the north end with long, extensive beach). A few misconceptions are that the beaches are lacking in quality and swim ability. The beaches vary by resort and area but all are swimmable. Be sure to use a travel agent experienced with Puerto Vallarta when selecting a hotel based on your budget and needs. Also some great options for families of 5 or more.
Some excursions offered include ziplining down the Sierra Mountains, sunset cruises, snorkeling, whale watching, city tours and much more. The town has restaurants, shopping and the iconic Malecon which is pedestrian paths only now. Bars, artist exhibits and famous sand castles add to the fun of this unique destination.
Don't forget to view the Los Arcos which provides an excellent place for snorkeling. Tequila factory tours and city tours add to the experience. You can walk through town and mingle with the locals to really delve into the culture. Many cruises offer Puerto Vallarta as a stop that gives you time to take an excursion or enjoy walking through town.
Apple and Funjet Vacations will be offering nonstop chartered flights from St Louis and other departure cities in 2014. Just a short flight and you will be enjoying all that Puerto Vallarta has to offer.
Call one of our travel agents today to learn more! 636-625-8747
Some excursions offered include ziplining down the Sierra Mountains, sunset cruises, snorkeling, whale watching, city tours and much more. The town has restaurants, shopping and the iconic Malecon which is pedestrian paths only now. Bars, artist exhibits and famous sand castles add to the fun of this unique destination.
Don't forget to view the Los Arcos which provides an excellent place for snorkeling. Tequila factory tours and city tours add to the experience. You can walk through town and mingle with the locals to really delve into the culture. Many cruises offer Puerto Vallarta as a stop that gives you time to take an excursion or enjoy walking through town.
Apple and Funjet Vacations will be offering nonstop chartered flights from St Louis and other departure cities in 2014. Just a short flight and you will be enjoying all that Puerto Vallarta has to offer.
Call one of our travel agents today to learn more! 636-625-8747
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